KJR Translations Privacy Policy

This privacy policy will explain how KJR Translations uses the personal data we collect from you when you use our website.

What data do we collect?

KJR Translations collects the following data:

  • Personal identification information (Name, email address, phone number, tax ID, etc.)

How do we collect your data?

You directly provide KJR Translations with most of the data we collect. We collect data and process data when you:

  • Fill in our contact form online or place an order for any of our services.
  • Voluntarily provide feedback via email or on our public profiles such as LinkedIn, ProZ, etc.
  • Use or view our website via your browser’s cookies.

How will we use your data?

KJR Translations collects your data so that we can:

  • Issue quotes or invoices for translation or proofreading services that you request.
  • Email you with special offers on other products and services we think you might like.
  • When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

KJR Translations securely stores your data on a local hard drive and/or a password-protected email account.
KJR Translations will keep your data for the following periods:

  • Quotes: 1 year.
  • Invoices for services received: 5 years, to comply with tax and insurance obligations.
  • Other emails: 5 years.

Once this time period has expired, we will delete your data.

Marketing

KJR Translations would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop KJR Translations from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact KJR Translations via email or through the contact form.

What are your data protection rights?

KJR Translations would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request KJR Translations for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that KJR Translations correct any information you believe is inaccurate. You also have the right to request KJR Translations to complete the information you believe is incomplete.
The right to erasure – You have the right to request that KJR Translations erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that KJR Translations restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to KJR Translations’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that KJR Translations transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: katy@kjrtranslations.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?

KJR Translations uses cookies to understand how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – KJR Translations uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The KJR Translations website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

KJR Translations keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 June 2024.

How to contact us

If you have any questions about KJR Translations’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: katy@kjrtranslations.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that KJR Translations has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (https://ico.org.uk/).